Customer Support

Free Extended Managed Trial Offer


LexiaUK wants to give you the opportunity to satisfy yourself of the value of this software. We will provide you with all the software you need to set up an extended trial with your students free of charge.  Once the software is installed we provide you with step-by-step support in setting up the work programmes, assessing your students, and starting them at appropriate points for them to advance their reading skills.  We provide full support to your staff throughout the trial.

The only conditions are that you use the software with your students and that you return the software at your expense at the end of your trial should you decide that it is not for you.

To take advantage of this offer, simply request your free evaluation from LexiaUK by post, fax, telephone, or email, Regretfully, we can only extend this offer to UK educational institutions.

How does the evaluation work?

We send you:

  • Assessment software to enable you to pick the starting points on the study programmes for each of your students
  • Complete versions of every tuition program you wish to use with your students
  • Full step-by-step instruction on how to install the programs, enter each student’s details, assess their requirements and start them on appropriate work programmes
  • Full support for the duration of the evaluation

How long is the evaluation period?

  • As long as you need to satisfy yourself that the software is working for you.  Providing you are using it with your students - up to 60 days in the first instance.

What happens then?

You can either:

  • Return the software to us and there is no charge
  • Order the software to allow your students to continue to study and progress their reading
  • Keep the software you order and ignore the two reminders we send, in which case we will invoice you for the software

If I want to do the evaluation, how long does my order take?

  • We send the software within five working days of receiving your order.

It sounds too good to be true.  What's the catch?

  • There's no catch.  We have over 700 evaluations taking place at any one time.

How do I order an evaluation?

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